Programming & changes
Discuss product files, receipt messages, departments, taxes, menus, and register settings.
Real people. Practical help.
Support for the system
your business depends on.
Get help with programming, training, hardware, and compatible payment integration. Tell us your model and what you need, and we will explain the service options.
How can we help?
Training & troubleshooting
Get guidance for everyday operation or describe a problem so we can identify the next step.
Payment integration
Talk through Datacap, compatible PIN pads, and processor changes before making changes to your setup.
Start with the right information.
Have your system model, software name and version (if known), and a short description of the issue ready. For payment questions, include the device model and current processor name. Please keep card numbers and account credentials out of website forms.
Can NBS help with a system I already own?
Contact us with your model and software version. We will review whether we can support your configuration and explain any service charges.
Do you offer on-site service?
Ask about installation and on-site service in the greater Seattle and Tacoma area. Location, equipment, and scheduling determine availability. Remote support options are available for supported systems.
Is support included with every purchase?
Support coverage varies by product and package. Your quote will explain programming, training, warranty, and ongoing support options before you order.
Let's plan your support needs.
Compare equipment, software, programming, training, installation, and payment options with an NBS specialist.